Peace of Mind
American also said in an update on its cleaning procedures on Monday that it will start distributing sanitizing wipes or gels and facemasks to customers at the same time with the goal of getting the equipment to all of its guests “as supplies and operational conditions allow.”
“We are looking out for our customers’ well-being to give them peace of mind while they travel with us,” said Kurt Stache, American’s Senior Vice President of Customer Experience. “We’re moving quickly on these enhancements and we’ll continue to improve the travel experience for our customers and team members as we navigate through this time together.